Course DescriptionÂ
Regardless of culture, religion, ethnicity, geography or behavior style, people have an intrinsic desire to connect with other humans. Building rapport with someone means forging an emotional connection and understanding. Rapport forces people to see one another as people instead of positions and provides the foundation for better collaboration, communications and a deeper understanding resulting in a more positive company culture. In our over-scheduled environment that have become highly dependent on electronic forms of communications, workplaces have largely forgotten to provide employees with access to rapport skills training, despite the negative impact to effective teamwork.
Learning Outcomes
By the end of this course, you should be able to:
- Identify techniques that open the door to establishing and maintaining rapport with others whether they are in the same room, virtual room, on the phone, or across the globe.
- Recognize how you can improve your personal workplace collaboration skills by tapping your emotions, intuition, and managing them for better outcomes.
- Identify best practices for rapport in remote environments.
Duration: 60 minutes
Closed Caption: English
Speaker
