This course will share some of the communication frustrations between the five generations currently in the workforce (including the compelling Generation Z, just arrived!) and provide attendees with concrete strategies to build a better sense of community in their organizations.
By the end of this course, you should be able to:
- Identify the documented communication styles of the various generations.
- Develop and employ strategies for engaging the younger generations (early millennials, late millennials, Gen Z).
- Recognize and combat the frustrations associated with working on a multi-generational team.
Closed Caption: English
Alexandra Levit is the author of the new book Humanity Works: Merging Technologies and People for the Workforce of the Future and the bestselling They Don’t Teach Corporate in College. A partner at People Results, she helps Fortune 500 and government organizations and their leaders prepare for the future of work through proprietary research, consulting, and program development.
This course offers 0.10 CEUs / 1.0 PDH. To receive CEU/PDH, the course must be viewed in its entirety in addition to completing the knowledge check with an 80%.