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Listening to Each Other: Effective Communication Across the Generations

Course Description 
This course will share some of the communication frustrations between the five generations currently in the workforce (including the compelling Generation Z, just arrived!) and provide attendees with concrete strategies to build a better sense of community in their organizations. 

Learning Outcomes
By the end of this course, you should be able to:
  • Identify the documented communication styles of the various generations.
  • Develop and employ strategies for engaging the younger generations (early millennials, late millennials, Gen Z).
  • Recognize and combat the frustrations associated with working on a multi-generational team.
Duration: 60 minutes 
Closed Caption:

Alexandra Levit is the author of the new book Humanity Works: Merging Technologies and People for the Workforce of the Future and the bestselling They Don’t Teach Corporate in College. A partner at People Results, she helps Fortune 500 and government organizations and their leaders prepare for the future of work through proprietary research, consulting, and program development.

This course offers 0.10 CEUs / 1.0 PDH. To receive CEU/PDH, the course must be viewed in its entirety in addition to completing the knowledge check with an 80%.
The Society of Women Engineers (SWE) has been approved as an Authorized Provider by the International Accreditors for Continuing Education and Training (IACET), 1760 Old Meadow Road, Suite 500, McLean, VA 22102; (703) 506-3275. In obtaining this approval, the SWE has demonstrated that it complies with the ANSI/IACET 1-2018 Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider membership status, SWE is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET 1-2018 Standard.