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Techniques to Develop Emotional Resilience

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Course Description 
Being emotionally resilient makes a real difference to performance and, therefore, profit. Emotional intelligence (EI) is not just a desirable 'soft skill'. In fact, research indicates that emotional intelligence can be a better indicator of workplace performance than IQ. This session sets out to provide you with the fundamental knowledge required to develop your awareness of EI and in doing so help you to manage your own emotional well-being effectively.

Learning Outcomes
By the end of this course, you should be able to:
  • Recognize the impact emotions have on performance.
  • Identify how to analyze emotions in others and adapt your behavior to suit.
  • Recognize how to effectivelyregulate emotions to enhance performance.

60 minutes
Closed Caption: English


Smita Tharoor, CIPD, PGCE, NLP, Coach (She/Her)
Smita Tharoor is a motivational keynote speaker and thought leader on the Unconscious Bias and how it influences all of us. Smita has spoken at conferences all over the world from Philadelphia to Penang with Berlin and Bangalore in the middle. She talks about emotional resilience, change management, leading in times of uncertainty and other similar topics all embedded by our unconscious bias. She is the co-founder of Culturelytics a company that uses artificial intelligence to understand culture in an organisation and the founder of Tharoor Associates, a training, coaching and organisational development company. She is a TEDx speaker, Broadcaster, Trainer, Coach, Mentor, Mindfulness Practitioner and Associate Lecturer. In her podcast, Stories Seldom Told she has interviewed people around the world to share their stories and life lessons on how they manage their unconscious biases. It currently has the global ranking of being in the top 5% of podcasts listened out of 1.8 million podcasts and is heard in 107 countries .

Non-Members: $49
SWE Members: Free