Dealing with change and understanding the impact of change is a high priority for all organisations. Change management tools can be used by anyone involved in the change process in a business environment. They can be used for leaders that need to implement change or for staff that need to appreciate the change process. This presentation will help you tackle change more effectively at a personal level and understand the key steps and considerations involved to be an effective leader in times of change.
By the end of this course, you should be able to:
- Define the phases of change and determine what phase you are in, where others might be and what you can do to support them
- Identify why people are resistant to change and know what you can do to overcome this
- Develop a model to effectively manage change
Duration: 60 minutes
Closed Caption: English