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Description
Learning Outcomes
By the end of this course, you should be able to:
- Identify the benefits of addressing conflict directly and quickly
- Develop a structured approach for conducting conflict conversations, providing them with a framework to follow during these potentially stressful interactions
- Enhance their self-confidence in communication skills and capabilities, leading to more effective and assertive communication in various contexts
Duration: 60 minutes
Closed Caption: English
This course is based upon work partially supported by the generosity of RTX.